Privacy Policy

1. Introduction

DawnValleyFarm ("we," "us," or "our") values your privacy and is dedicated to protecting it. This document outlines our policy on privacy and clarifies the methods we employ for collecting, using, disclosing, and safeguarding your data when you access our website dawnvalleyfarm.sbs and make use of our yacht charter services.

Consenting to the data handling practices described in this document is a requirement for using our services. This document is in alignment with privacy law requirements, such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent legislation concerning privacy in Canada.

2. Information We Collect

2.1 Personal Information

We gather personally identifiable data which you willingly supply to us while you:

• Make a reservation for a yacht charter
• Reach out to us via our website or over the phone
• Sign up for our newsletter
• Complete any forms on our website
• Take part in any surveys or promotional events

The data collected may comprise:

• Your name and contact details such as email, telephone, and address
• Payment details (handled securely by external service providers)
• Your yacht charter preferences and special needs
• An individual to contact in case of emergency
• Information on dietary restrictions and health, if submitted by you

2.2 Information Collected Automatically

As you navigate through our site, we automatically collect specific data regarding your device and how you use our site:

• Your IP address and geographical data
• The type and version of the browser you are using
• Details of pages you visit and the time spent on our site
• Originating web pages/referrals
• Information about your device such as the type, screen resolution, etc.

2.3 Cookies and Other Tracking Technologies

To enhance your experience on our website, we utilize cookies and similar tracking tools. They allow us to:

• Recall your site preferences
• Study how our website is used to boost its performance
• Present personalized content
• Advance our services overall

You have the ability to manage your preferences for cookies through the settings in your browser or our cookie consent tool.

3. How We Utilize Your Information

The information we collate serves various functions, including:

• Providing Services: Managing yacht charter reservations, facilitating service provision, and maintaining communication about your booking
• Support for Customers: To address your inquiries and offer support as needed
• Handling Payments: To complete financial transactions and oversee charges
• Security and Safety: To safeguard the integrity of our operations and prevent deceptive transactions
• Promotional Activities: To send you materials for marketing purposes and updates, should you agree to this
• Site Enhancement: To analyze user interaction and upgrade the functionality of our website
• Adhering to the Law: To ensure compliance with prevailing regulations and legal requirements

4. Sharing and Disclosure of Information

We commit to not selling, exchanging, or leasing your personal data to third parties. However, we may disclose your data in the situations outlined below:

4.1 Collaborating with Service Providers

Data might be shared with reliable service providers engaged by us to support various business needs, including but not limited to payment processing, web hosting, maintenance, email outreach, analytics, performance monitoring, and customer support.

4.2 Legal Obligations

We may need to reveal your data when legally mandated or to comply with judicial processes, court orders, urgent situations, or probes into potentially unlawful acts or fraud.

4.3 Commercial Transactions

In the event that our company undergoes a merger, acquisition, or asset sale, your personal data may be part of the transferred assets.

5. Data Protection

To safeguard your data against unauthorized access, alteration, exposure, or destruction, we enforce suitable technical and organizational precautions, such as data encryption, secure servers, access restrictions, periodic assessments, and training for our staff.

Nevertheless, the security of information transmitted via the internet or electronic storage systems cannot be assured to be invulnerable. Thus, we cannot promise the unquestionable security of your information.

6. Retention of Data

We retain your personal information for no longer than necessary, to fulfill the purposes for its collection or as mandated by law. The typical retention durations are:

• Yacht charter records: 7 years due to tax and legal reasons
• Marketing communications: Until you opt-out or request deletion
• Web analytics data: 26 months
• Customer service interactions: 3 years following the last contact

7. Your Rights and Options

You possess various rights regarding your data, including the right to access, amend, eradicate (in accordance with legal limits), transfer, opt-out of marketing, and control over cookies. To exercise these rights, please get in touch with us using the contact details provided below.

8. External Services

8.1 Use of Google Analytics

For the analysis of web traffic, we employ Google Analytics. You can avoid this by using the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Platforms

Links on our website may lead to social media platforms, each governed by their individual privacy policies.

8.3 Transaction Processors

Online payments are managed by third-party processors attested for compliance with PCI DSS standards.

9. International Transfer of Data

We may process your data in countries other than France. In such cases, we abide by safeguards that align with relevant privacy laws.

10. Privacy of Children

We do not target or knowingly gather data from children younger than 13. Should you believe that we have unknowingly gathered such information, we urge you to reach out to us promptly.

11. Modifications to This Privacy Policy

We reserve the right to modify this Privacy Policy to reflect updates in our practices or legal obligations. These updates will be communicated through our website, notification to registered users, or via a site notice. Use of our services subsequent to the effective date of these changes indicates your agreement to the revised policy.

12. Reaching Out to Us

For any inquiries regarding this Privacy Policy or our handling of data, please contact us:

13. Adherence to Google Ads's User Consent Policy

We are compliant with the user consent policy of Google Ads. Your choices pertaining to cookies and tracking can be modified at any time through our cookie settings.